Effective Date: April 2025
At NexGen Carpentry, we respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Personal Data We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Contact number
- Project requirements or enquiries submitted via Google Forms or WhatsApp
- Any other information you voluntarily provide
2. How We Use Your Data
We collect and use your personal data for the following purposes:
- Responding to enquiries or requests
- Providing quotations or follow-up communication
- Fulfilling carpentry-related services
- Improving our products, services, and user experience
- Sending marketing or promotional materials (only with your consent)
3. Disclosure of Personal Data
We do not sell or rent your personal data to third parties. We may share your information with:
- Our authorised staff and contractors to fulfil your request
- Third-party service providers (e.g., hosting or communication tools) only where necessary
All third parties are bound by confidentiality obligations and are required to comply with applicable data protection laws.
4. Data Protection & Retention
We take reasonable precautions to protect your personal data from unauthorised access, use, or disclosure. Personal data will be retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
5. Access and Correction
You may request to access or correct your personal data held by us. Simply email us at [Insert Your Business Email] with your request. We may need to verify your identity before proceeding.
6. Use of Cookies
Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Contact Us
For any questions or concerns about your personal data, or to withdraw consent, please contact us at:
📧 Email: carpentry@nexgen.com.sg
📞 WhatsApp: 8910 2289
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.